Chapter 78
Bridging
Tribal Divides
As I’ve asserted numerous times, Human
beings are tribal creatures. We belong to families, professions, generations,
religions, political identities, value systems, and countless other groups that
provide meaning and a sense of belonging. These identities are not inherently harmful - in
fact, they help us survive. But when tribal boundaries harden into walls, when
differences become moral battlegrounds, and when groups define themselves
against those outside the tribe, human nature turns against itself.
Modern life has intensified tribal
instincts. Digital platforms amplify outrage. Politics rewards division. Social
sorting isolates us into like-minded enclaves. The more we curate our worlds,
the less we encounter difference - and the more foreign other groups appear.
Bridging these divides is not just a social task but a personal and moral one.
If we cannot reach across lines of difference, we surrender our lives to fear,
misunderstanding, and conflict.
This chapter explores how tribal
divides form, why they endure, and how we can bridge them - not through force
or superiority, but through humanistic understanding, empathy, shared goals,
and strategic efforts that respect autonomy. It builds upon the idea of the
Three Spheres of Agency - Concern, Influence, and Control - by showing how
divides can be bridged only when we operate skillfully in the Sphere of
Influence while maintaining clarity about what is and is not ours to change.
Ultimately, bridging divides is not about eliminating differences. It is about
learning to coexist with dignity, understanding, and a shared commitment to a
better world.
Tribes - A Psychological Review
Tribal divisions arise from predictable features of human nature:
1. In-Group vs. Out-Group Psychology
People categorize themselves into
groups automatically. Even arbitrary group labels generate loyalty toward one’s
own group and suspicion toward others.
2. Identity and Threat Perception
When
another group challenges our beliefs, status, or worldview, we experience
identity threat. Neuroscience shows that identity-based threats activate the
same brain regions as physical threats.
3. Value Conflicts
Different
tribes operate using different moral “taste buds.” What one group calls
kindness, another may call weakness. What one group calls justice, another may
call chaos. What one group calls loyalty, another may call bigotry.
4. Echo Chambers and Confirmation Bias
Digital
platforms amplify tribal differences by feeding us information that confirms
our worldview. This encourages caricatures, not conversations.
5. Group Narratives and Mythologies
Tribes
tell stories about who we are, what we believe, what threatens us, and who our
enemies are. These narratives bind groups together but also harden divides.
Understanding these forces helps us work with human nature, not against it.
Bridging Tribal Divides: One-on-One
The following section offers ideas for bridging divides when we are communicating one-on-one. Without these elements, even the best persuasion efforts fall flat.
1.
Identity Safety: The Foundation of
All Bridge-Building
People cannot open themselves to new
ideas if their identity feels threatened. So, the first principle of bridging
divides is to make the other's identity feel safe before making ideas negotiable. This requires
respect, dignity, non-judgment, curiosity, recognition of valid needs, and
acknowledgment of lived experiences. Research shows that change becomes
possible only after people feel understood without being judged. Bridging
divides begins not with talking, but with creating psychological safety.
2.
Correcting Misperceptions and
Stereotypes
Tribal divisions often persist because
people hold incorrect beliefs about the other side. The “out-group homogeneity
effect” shows that we see our group as diverse but view out-groups as
monolithic. Bridging divides requires actively challenging these distortions:
“People like them are all (fill in the blank).” “They don’t care about (fill
in the blank).” “They always (fill in the blank).” Stereotypes
simplify the world at the cost of truth. Correction precedes connection.
This is a two-way street. We must be willing to alter our own beliefs about another tribe while offering to correct their false beliefs about ours.
3. Shared Goals: The Engine of Unity
In the Robbers Cave experiment (1954),
two hostile groups of boys reduced conflict not through debate or reprimand but
through superordinate goals - tasks requiring cooperation. People bond when
they need each other. This applies to neighborhoods, families, nations,
workplaces, and political communities.
Shared goals can be raising healthy
children, improving safety, strengthening the community, protecting the environment, providing disaster relief, or solving local problems. When people work
together, identities expand.
4. Contact Theory and Perspective-Taking
Structured, equal-status contact
between groups reduces prejudice. But not all contact works - only the right
kind: cooperative, shared goals, equal status, and/or institutional support.
Perspective-taking also reduces tribal hostility:
- imagining the other’s experience
- listening without correcting
- acknowledging their fears and motivations
- recognizing the validity of their moral foundations
Bridging divides requires asking:
“What is it like to be them?”
5. Rituals, Traditions, and Shared Experiences
Anthropologists note that rituals bond
groups even more powerfully than shared beliefs. Human communities unite
through meals, songs, celebrations, rites of passage, annual events, and
shared symbols. In neighborhoods, workplaces, or nations, these rituals become
the emotional glue holding diverse tribes together. Bridging divides is not
only cognitive - it is relational, emotional, and embodied.
6. Respecting the Three Spheres of Agency
Attempting to bridge divides requires
clarity:
- Sphere
of Concern: You may care deeply about solving the divide. But you
cannot eliminate tribalism entirely or change entire groups directly.
- Sphere
of Influence: This is where bridge-building lives: neighbors, colleagues,
friends, fellow citizens, small groups, and family systems. Here, modeling,
dialogue, and shared goals can actually work.
- Sphere
of Control: You control how you speak, how you listen, how you model
understanding, how you respond to hostility, and how much you humanize the
other side. You cannot control others’ reactions, but you can shape the
relational context.
Bridging begins within before it can
happen between.
Summary of Practical Strategies for Bridging Tribal Divides
- Build relationships across differences
before discussing differences. Trust precedes transformation.
- Use moral translation. Speak
through the moral values of the other group.
- Create shared tasks or projects. People
who work together humanize each other quickly.
- Ask curiosity-based questions. Not
to trap, but to understand.
- Normalize dignity. Speak
of others as full human beings, not caricatures of their tribe.
- Identify and acknowledge legitimate
fears. Many divides are fear-driven, not hate-driven.
- Reduce demonization. Avoid
language that implies the other group is stupid, evil, or uniform.
- Promote small rituals of connection. Shared
moments create shared identity.
- Look for “bridge identities.” People
who belong to multiple tribes can serve as mediators.
- Practice patient persistence. Tribal
divides do not dissolve quickly. Bridging takes time, repetition, and
consistency.
The Humanist Vision: Expanding the Circle
Humanism teaches that our moral circle
can expand. We can learn to see fewer enemies, more neighbors, fewer strangers,
more people like us, fewer threats, and more shared vulnerabilities. Bridging
divides is not naive optimism - it is practical moral work. It does not require
believing that everyone will agree. It requires believing that everyone
deserves dignity.
Divides shrink not when we eliminate
difference, but when we deepen understanding. The future of our communities,
our democracies, and our shared world depends on our ability to bridge the
boundaries that separate us - one conversation, one collaboration, and one act
of humanistic courage at a time.
Bridging
Tribal Divides - Online
The Problem
Bridging tribal divides on social
media is dramatically harder than bridging them in real life because:
- Algorithms
amplify conflict. Outrage spreads faster than empathy.
Moral-emotional language is rewarded.
- Anonymity
increases cruelty. The “online disinhibition effect”
explains why normal people post abnormal hostility. [Personal note: Years ago,
I naively posted a balanced view of gun policy after another mass school
shooting and got skewered by anonymous individuals supportive of the NRA. Back
then I lacked some of the techniques I share in this chapter.]
- In-group
signaling replaces real conversation. People post to impress their own
tribe, not to understand the other.
- Character
limits reduce complexity. Short formats force people to
simplify, exaggerate, or moralize.
- There is no shared context. Unlike real life, online conversations lack tone, facial expression, or trust - making misinterpretation inevitable.
Knowing
this shapes how we approach divides online.
The Goal
The goal of online bridge-building is different from one-on-one bridge-building. It is not to change the hostile person. The real goal is to influence the silent majority watching the exchange, people who are persuadable but not loud, your own reputation as a calm, credible voice, and the norms of the conversation space. You are speaking to the audience, not the provocateur.
What You Can Control (Sphere of Control)
In the chaos of social media, you
control only your tone, your clarity, your boundaries, your compassion, your
refusal to escalate, and your disengagement. You cannot control others’
motives, their identity defense, their cruelty, and the platform’s design.
Focusing on what you can control keeps you sane and effective.
What You Can Influence (Sphere of Influence)
Again, this is where bridge-building
is possible. You can influence bystanders, moderates, the emotional
temperature, the group's norms, the quality of discourse, and how the
other person feels about the conversation. Your words matter - just not in the
way people think.
What You Cannot Change (Sphere of Concern)
You cannot “fix” trolls. You cannot
eliminate polarization. You cannot convert someone whose identity is tied to
the argument. You cannot win a debate if the other person joined in bad
faith. Letting go of these illusions prevents burnout.
The Strategies
Below are the most effective humanist
strategies.
Respond With Curiosity, Not Combat
Instead of arguing, say: “Can you say more about what led you to that view?” “I’m curious how you see this from your perspective.” "What’s your main concern beneath this issue?” Curiosity disrupts hostility because it deprives the other of an enemy.
Validate Without Agreeing
This
lowers emotional threat. Examples: “I can see why that issue feels important to
you.” “There’s a real fear behind what you’re saying.” “Thanks for sharing
your perspective.” Validation reduces defensiveness even when disagreement
remains.
Avoid Moralizing Language
This
means no: “People like you…” “That’s ignorant…” “You should…” “How can you
not see…?” Moralistic framing triggers identity defense and shuts down
influence.
Use Gentle, Humanizing Language
People
reading will think: “Wow - they’re handling this with maturity.” That is
persuasion. Examples: “I hear you.” “I think we’re seeing this from different
angles.” “Here’s how I experience it…” “I appreciate this conversation.” Kindness online is disarming.
Tell Personal Stories Instead of Arguing Facts
Stories reduce defensiveness far more effectively than data. Example: Instead of “Research shows…”, say “When my elderly dad went through that, here’s what we learned…”. This reframes tribal debates into human experiences.
Set Boundaries Without Escalation
If
things turn cruel: “I’m going to step away from this thread, but I appreciate
the exchange.” “I don’t engage when the tone becomes personal. Wishing you
well.” This elevates the tone and protects your mental health.
Know When to Disengage
Signs someone cannot be reached: they ignore questions, they mock, they insult, they repeat talking points, and/or they shift goalposts. Disengage for yourself - and for the audience watching.
Model the Behavior You Want Others to
See
You can’t control the platform. You can’t control trolls. But you can influence norms by consistently showing calmness, patience, kindness, clarity, humility, and honesty. Behavior spreads through observation.
Shift the Conversation Toward Shared
Values
Even hostile people usually share a desire for safety, fairness, dignity, good futures for children, and a functioning community. Examples: “We may disagree on the policy, but we both want people to be safe.” “I think we’re trying to solve the same problem in different ways.” Values unite; positions divide.
Use “Bridge Language”
Small
wording choices matter. Bridge language includes: “I might be wrong, but…” “Here’s another angle…” “I understand why this is emotional.” “Can we explore
this together?” It turns arguments into conversations.
Advanced Strategy: Move Conversations Out of the Public
Thread
Private messages (when appropriate)
drastically reduce hostility. People behave differently when the audience
disappears. A private message can say: “Thanks for engaging. This issue matters
to both of us - if you’re open, I’d love
to understand your perspective better.” It works more often than people expect.
Manage Your Own Tribe’s Expectations
Sometimes your own group will pressure
you: “Why are you being so nice to them?” “Stop trying to reason with
idiots.” “You can’t talk to those people.” This is tribal loyalty enforcing
polarization. Bridge-builders must often withstand criticism from their own
side, not just the opposing one. Humanists must remember: Kindness is not
tribal. It is moral.
Identity, Not Information, Is the Real Barrier
People online aren’t defending facts -
they’re defending belonging, identity, worldview, social status, emotional
safety. Bridging divides requires addressing those needs through empathy,
humility, validation, and shared humanity. Information alone cannot cross
identity walls.
When you do this well, something quiet happens. You
may not convert anyone immediately. You may not receive praise. You may even
receive hostility. But the quiet effects happen here. Someone watching thinks, “Maybe
not all people on that side are unreasonable.” Someone later messages you
privately, “Thank you for handling that civilly.” Someone begins to question
their own tribe’s hostility. Bridge-building online is invisible work - but it
is real.
The Humanist Goal on Social Media
To be: a voice of calm, a model of
dignity, an example of fairness, a reminder of shared humanity, an anchor of
kindness in a storm of conflict. We cannot heal tribalism entirely. We cannot
change algorithms. We cannot fix hostility at its root. But we can create small
openings where understanding becomes possible. And those openings matter.
The Summary
The task of the 21st century is not to
eliminate tribal instincts - an impossible feat - but to expand the boundaries
of our moral communities and cultivate identities that include rather than
exclude. By recognizing the deep roots of tribalism while working to transcend
its limitations, humans can turn an ancient adaptation into a force for global
solidarity.
Many of these approaches and
techniques are “micro” in nature – how we relate to other individuals during
specific encounters. Let’s pull back farther and explore “macro” concerns. What
can we do when we live in a war zone or when our country seems to abandon its
lofty ideals?